• Home
  • About Us
  • Tour Packages
    • KOMODO PRIVATE TOURS
      • Komodo Private Tours 2 Days 1 Night
      • Komodo Private Tours 3 Days 2 Nights
      • Komodo Private Tours 4 Days 3 Nights
      • Komodo Private Tour 5 Days 4 Nights
    • Handle Komodo Cruise Ship
    • EXPLORE KOMODO AND FLORES ISLAND
      • Explore Komodo and Flores island in 7D6N
      • Explore Komodo & Flores Island In 8D/7N
      • Explore Flores and Komodo island 9D/8N
      • Explore Komodo and Flores island 10D/9N
      • Explore Komodo & Flores island In 11D/10N
      • Explore Komodo & Flores island In 12D/11N
      • Explore Flores & Komodo Island In 15D/14N
    • ONLY FLORES OVERLAND TOURS
      • Flores Island Tours 2 Days 1 Night
      • Flores Island Tours 3 Days 2 Nights
      • Flores Island Tours 4 Days 3 Nights
      • Flores Island Tours 5 Days 4 Nights
      • Flores Island Tours 6 Days 5 Nights
      • Flores Island Tours 4D/4N Start From Maumere or Ende
    • FLORES ECO TOURISM
      • Visit Wae Rebo Traditional Village in 2 Days 1 Night
      • 2D1N Tour To Sano Nggoang Lake & Cunca Rami Waterfall
      • 3D2N Tours To Wae Rebo Traditonal ViIlage
      • 6 Days 5 Nights Tours to Wae Rebo and Komodo Island
    • SPECIAL EAST FLORES TOURS
      • Lamalera Whale Hunting Tours 5D/4N
      • East Flores Tours 5D/4N
      • East Flores and Lamalera Island 6D5N
    • FLORES RENTAL CAR
  • OPEN TRIP ⇓
    • Daily Komodo Tours
    • Open Trip Komodo 2 Days 1 Night
    • Open Trip Komodo 3 Days 2 Nights
    • Open Trip to Wae Rebo Village 2D1N
  • Komodo Boat Charter
    • Phinisi Luxury and Deluxe Boat
      • Phinisi Komodo Carnaby
      • Phinisi Komodo Trails
      • Phinisi Marvelouse
      • Phinisi Capt Octopus
      • Phinisi NKJAYA1
      • Komodo Phinisi Ethernity
      • Phinisi Komodo Arfisyanaindah
      • Phinisi Dream Ocean
      • Phinisi Komodo Arumi
      • Deluxe Komodo Boat Umami
      • Deluxe Boat Gajah Putih
      • Deluxe Boat Princess Lala
      • Deluxe Boat Nadia
      • Deluxe Boat Flores Utama
      • Deluxe Boat King Cirox
      • Deluxe Boat Natural
      • Deluxe Boat Dahayu
    • Komodo Superior Boat Type
      • Boat AIR II
      • Komodo Boat Budi Agung
      • Komodo Boat Musti Adil
      • Boat Aurelia
      • Boat Komodo Alba02
      • Komodo Boat Dirga Kabila
  • Terms & Conditions
  • Tours Gallery
Florescharm Tours and TravelFlorescharm Tours and Travel
Florescharm Tours and TravelFlorescharm Tours and Travel
  • Home
  • About Us
  • Tour Packages
    • KOMODO PRIVATE TOURS
      • Komodo Private Tours 2 Days 1 Night
      • Komodo Private Tours 3 Days 2 Nights
      • Komodo Private Tours 4 Days 3 Nights
      • Komodo Private Tour 5 Days 4 Nights
    • Handle Komodo Cruise Ship
    • EXPLORE KOMODO AND FLORES ISLAND
      • Explore Komodo and Flores island in 7D6N
      • Explore Komodo & Flores Island In 8D/7N
      • Explore Flores and Komodo island 9D/8N
      • Explore Komodo and Flores island 10D/9N
      • Explore Komodo & Flores island In 11D/10N
      • Explore Komodo & Flores island In 12D/11N
      • Explore Flores & Komodo Island In 15D/14N
    • ONLY FLORES OVERLAND TOURS
      • Flores Island Tours 2 Days 1 Night
      • Flores Island Tours 3 Days 2 Nights
      • Flores Island Tours 4 Days 3 Nights
      • Flores Island Tours 5 Days 4 Nights
      • Flores Island Tours 6 Days 5 Nights
      • Flores Island Tours 4D/4N Start From Maumere or Ende
    • FLORES ECO TOURISM
      • Visit Wae Rebo Traditional Village in 2 Days 1 Night
      • 2D1N Tour To Sano Nggoang Lake & Cunca Rami Waterfall
      • 3D2N Tours To Wae Rebo Traditonal ViIlage
      • 6 Days 5 Nights Tours to Wae Rebo and Komodo Island
    • SPECIAL EAST FLORES TOURS
      • Lamalera Whale Hunting Tours 5D/4N
      • East Flores Tours 5D/4N
      • East Flores and Lamalera Island 6D5N
    • FLORES RENTAL CAR
  • OPEN TRIP ⇓
    • Daily Komodo Tours
    • Open Trip Komodo 2 Days 1 Night
    • Open Trip Komodo 3 Days 2 Nights
    • Open Trip to Wae Rebo Village 2D1N
  • Komodo Boat Charter
    • Phinisi Luxury and Deluxe Boat
      • Phinisi Komodo Carnaby
      • Phinisi Komodo Trails
      • Phinisi Marvelouse
      • Phinisi Capt Octopus
      • Phinisi NKJAYA1
      • Komodo Phinisi Ethernity
      • Phinisi Komodo Arfisyanaindah
      • Phinisi Dream Ocean
      • Phinisi Komodo Arumi
      • Deluxe Komodo Boat Umami
      • Deluxe Boat Gajah Putih
      • Deluxe Boat Princess Lala
      • Deluxe Boat Nadia
      • Deluxe Boat Flores Utama
      • Deluxe Boat King Cirox
      • Deluxe Boat Natural
      • Deluxe Boat Dahayu
    • Komodo Superior Boat Type
      • Boat AIR II
      • Komodo Boat Budi Agung
      • Komodo Boat Musti Adil
      • Boat Aurelia
      • Boat Komodo Alba02
      • Komodo Boat Dirga Kabila
  • Terms & Conditions
  • Tours Gallery

Terms & Conditions

Please ensure that you read carefully and understand these Terms and  Conditions prior the booking.

*CONFIRMATION AND PAYMENT

After the booking are confirmed we usually require 40%  non-refundable down payment to guarantee your booking and we accept the payment only by bank transfer and via wise.com. Details for transfer will be send to you along with the invoice. Regarding the balance payment  you could pay on your arrival in Labuan Bajo before the tour starts in cash in IDR/EURO/US$ or by credit card.  If you want to settle the payment by credit card we charge extra 2,5 % of the total amount.  And for your information : if you choose to do the payment by bank transfer please make sure and ask your bank for not using the third parties (the corresponden bank), please just make transfer directly from your bank to our bank. Cause when your bank choose to use the corresponden bank, this corresponden bank will also charge to us to receive the fund. And we dont want that

*GENERAL INFORMATION

For the real confirmation please supply us the following details:
Arrival Date/Flight Number:
Departure Date/Flight Number:
Tour Starts :
Tour finished :
Hotel in Labuan Bajo before and after the tour:
Tour Type :
Cabin Type (on Komodo Tours ) :
Total Pax (Adult and Kids):
Name :
Sex :
Nationality :
Passport Number :
Date of birth :
Meals (Vegetarian or Normal):
Please inform us if you have a history of Sea Sickness:
Please inform us if you have physical problems :
Please inform us if you have any special request:
Able to swim ?:
Please inform us your flipper size for snorkeling:
Please inform us your whatsapp number :

 

* IMPORTANT INFORMATION REGARDING FLORES OVERLAND TOURS

– About Flores island  its an adventure tours (mountainous area which is suitable for adventurous people who loves trekking,snorkelling,
forest,mingle with the local people,likes to see different cultures and customs )
– Around Flores all the food served in local food only in Labuan Bajo you could found western resto
– Its quite hard get the luxury service around Flores island – most of the hotels in Flores no WIFI (some of they do have but always got connection problems) – Only in Labuan Bajo with the best internet connection.
– The road access in Flores from one area to another spend many hours on driving (4-7 hours)  but will stop in some tourist spots
– Regarding the hotels in Flores, as we informed above Flores is mountainous area so many hotels here using stairs if you get the rooms on the second or third floor. So regarding this situation please inform in advance if you have physical problems like knee and legs problems or if you may have had surgery.
– especially in high season here in Flores and Komodo (june-sept) in each spots that you will visit will be a lot  people ,  so please just enjoy the spots and when you dont really like it please ask the driver to move another spots
– The driver (english speaking driver), most of the driver here now, they do speak in english but they dont know how to write it , they do speak english by listening and could respond properly and appropriately. But this english-driver is unable to act like a professional tour guide, some of the driver they could help to explain about the tourist spots and
some of not , so this english driver cannot be really profesional like an special tour guide. he could explain only what he knows.
– For travellers who had physical problems such as having had surgery or breathlessness or being overweight, the point is difficult to move please inform the adventure condition in Flores is quite tough  (so that they could accept the condition here)  which is  for hotels we recommend that are on the roadside easy to access  and please inform the driver if they can’t trek so the driver could find another option.
– So Hope the travellers could accepting all situations and conditions of adventure in flores
– About Komodo Tours usually in January – February – June-July its quite bad season around Komodo park (not everyday)  so the itinerary could be change depend on weather

 

*COMMUNICATION 

Confirmation will be sent to you by email . We will do our best to respond  your questions within 12 hours. Office Hours Monday – Saturday : 08.00 am – 05.00 pm After office hours you could still  send us an email or text via whatsapp  till 09.00 pm.

*RATES 

Our rates its depend of the total person. When you make a reservation please do let us know as well your total person for the tour.  All our tour price on quoted nett  per person in IDR (Indonesian Rupiah) or Euro and $

*CHILDREN POLICY :  

Children 1 – 3  Years old FOC

*CANCELATION POLICY :

1.   Cancelation By The Customer  : You may cancel the booking at any time provided that the cancellation is communicated to Florescharm Tour and Travel. Cancellation charge will be applied as below policy:
* For flight ticket  is 100% of total cost or depend on the class fare applied on the ticket
*  Up to 45  Days : No cancelation fee
*  From 30 days  before the tour starts: 50 % of the total tour price
*  From  14 days before the tour starts : 100% of the total tour price
2.  Cancelation by Florescharm Tours and Travel , Such as a bad weather and sea condition like big waves and strong winds which is beyond of our control with or without prior notice. Where we will cancel prior to departure full refund of the total cost paid will be made. Client will not be entitled to any compensation for the loss of the tour. Where the running tour is interrupted by circumstances beyond our control, refund amount should be calculated what is deemed to be a fair proportion of the tour cost.

*RESPONSIBILITY , 

Florescharm Tours and Travel only act as an agent for hotel, transport, carriers. We are not responsible for any  injury, lose or damage for all your things during the trip. Additional expenses cause by the extraordinary event like delay, accident ,dead, natural disaster, political actions  must be borne by the traveler.

*TRAVEL INSURANCE

To avoid any risk during on the trip, we suggested that traveller have on their own insurance, which should cover, medical, lose of money, personal accident and personal liability, surgical and dental and additional expenses,etc.

*TOUR PROGRAM

All the tour programs that we have will be organize on private tours, small group, big group, and focus on  trekking, hiking,snorkeling, adventure tours,culture etc . And the tour packages we provide you the firsthand tour prices and everything we control directly the quality  for all of our tours package. The itinerary could be change during the trip depend of the condition in every area  

*CONDITION OF SALE

The reservation should be made 2 weeks  in advance. From June till September its high season the reservations should be made at least 30 days in advance. Reservation confirmation will be based with the avability of the room and boat or car/bus.

*ACCOMODATION

Our tour program based on adventure tour. So in every tourist spots you will stay at homestay, local people house, small hotel or even standart hotel also sleep on the boat for komodo dragons tours. For international hotel or Starts hotel only can be found in Labuan bajo – West Flores island.

*CONDITION 

If there is any change of the tour program during the trip (especially oversea tours) cause of the bad weather like strong winds, waves, raining and the participant must accept the condition that the tourist spots changed  and of course our captain will take you to the safe spots.  And if this condition in the land cause by the accident, natural disaster, political action etc , the participant must accept the condition  and be patient to get the confirmation from the guide or driver. And if there is a problem with the boat or car during the trip we will quickly replace the other boat or car and the participant must accept this condition and be patient for waiting the  boat or car replaced.
Thank you
Florescharm Tours and Travel 

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